Job at Honolua Surf Co

Contact:
Dustin Hoaglen

Sales Associate

Part Time
Posted Thu, Nov 8
Contact:
Dustin Hoaglen

The Sales Associate is responsible for various tasks in the store and stock room to support management team members and the overall business operations of our retail stores. The Sales Associate will consistently provide exceptional customer service and uphold all company policies, programs and procedures.

CUSTOMER SERVICE
Provide customer service that exceeds customer expectations and support the company customer service and sales program
Demonstrate urgency to assist customers, using Non-negotiable Selling Standards, stopping task to focus on service
Demonstrate proficiency performing register transaction
Represent company brands through personal appearance standard

SALES AND SERVICE PROGRAM
Required to complete Training Program
Required to meet weekly sales goals on a consistent basis
Required to complete daily, weekly and quarterly sales tracking forms

OPERATIONS
Ensures work area is clean, organized and safe for customers and employees
Work in a safe manner following all safety practices outline in the company Safety Program
Process shipment according to established best practices
Accurately follow all merchandise placement instructions
Comply with all policies and procedures outlined in the P & P manual and employee handbook

LOSS PREVENTION
Protect company assets by demonstrating and complying with all LP policies and procedures
Cover assigned zone and communicate with M.O.D. whenever leaving the zone
Report suspected or known theft to supervisor, Loss Prevention Manager or Silent Witness Hotline

PHYSICAL DEMAND
Ability to climb, reach, bend and lift up to 30 pounds frequently and 50 pound, with assistance, occasionally on both the sales floor and in the stockroom
Ability to work on the store sales floor for extended period of time -- up to 90% of assigned shift
Ability to operate cash register and fold and display merchandise