Job at Honolua Surf Co

Contact:
Dustin Hoaglen

Sales Supervisor

Full Time
Posted Thu, Nov 8
Contact:
Dustin Hoaglen

The Sales Supervisor is responsible for various tasks in the store and stockroom to support management, team members and the overall business operations of our retail stores. The Sales Associate will consistently provide exceptional customer service and uphold all company policies and procedures. The Sales Supervisor will assist in management and Supervision of Sales Associates. Ensures the personal appearance reflects the Action Board Lifestyle and attitude of all company brands.

CUSTOMER SERVICE

Provide customer service that exceeds customer expectations and support the company customer service and sales program

Demonstrate urgency to assist all customers, using Non-negotiable Selling Standards, stopping task to focus on service

Represent company brands through personal appearance standard

SALES SERVICE PROGRAM

Required to complete training program

Required to meet weekly sales goals on a consistent basis

Required to meet daily, weekly, and quarterly sales tracking forms

OPERATIONS

Work in a safe manner following all safety practices outlined in the company safety program

Process shipment according to established best practices

Accurately follow all merchandise placement instructions

Comply with all policies and procedures outlined in the P & P manual and employee handbook

LOSS PREVENTION

Protect company assets by demonstrating and complying with all LP policies and procedures

Cover assigned zone and communication with M.O.D. whenever leaving the zone

Report suspected or known theft to supervisor, Loss Prevention Manager or Silent Witness Hotline

PHYSICAL DEMANDS

Ability to climb, reach, bend and lift up to 30 pounds frequently and 50 pounds, with assistance.

Ability to work on the store sales floor for extended periods of time-Up to 90% of assigned shift

Ability to operate cash register and fold and display merchandise