Whalers Village FAQs
GENERAL INFORMATION
Monday–Sunday: 9AM–9PM
808.661.4567
2435 Kā‛anapali Parkway, Lahaina, HI 96761
From Honoapiilani Hwy, turn on to Kā‛anapali Pkwy; Kā‛anapali Exit off of Route 30.
6.9 Miles, Kapalua
Only service animals are permitted.
Yes.
Children must be accompanied by an adult.
To inquire about hosting a scavenger hunt at Whalers Village, please contact our Strategic Partnerships Representative, Kiana Hirai, 808.628.5609.
No, Whalers Village does not sell mall gift cards. We encourage you to visit one of our many retailers and purchase a gift card from them instead!
RESTROOMS & LOUNGES
At Whalers Village, restrooms are located on the lower level, across the food court; on the main level, between Malibu Shirts and Maui Paradise Lahaina; and on the main level between Hula Grill and SoHa Living.
Main level, near Hula Grill.
Near Hula Grill.
No.
Lower Level, ‘Ohana Courtyard; Lower Level, outside Food Court.
SERVICES
Yes, keiki are welcome to play in our splash pad located in the ‘Ohana Courtyard.
Yes. Our weekly ukulele lessons, hula class, coconut frond weaving, and movie nights are complimentary for children and families.
While Whalers Village doesn’t have designated ride share locations, these services often drop-off or pick-up on Kaanapali Parkway, in front of the Whale Pavilion, or in the South parking lot near Leilani’s On The Beach.
No.
No.
No.
No.
No.
No.
No.
‘Ohana Courtyard: Lower Level, between Food Court and Whale Pavilion; Beachwalk Lawn: Main Level, fronting Kā‛anapali Beach.
No.
Yes, Kā‛anapali Trolley and Maui Bus conducts pick-ups and drop-offs fronting the Whale Pavilion.
No.
No.
STORES & DINING OPTIONS
Yes. Outdoor dining tables are available fronting the Food Court. Hula Grill offers outdoor seating at its Barefoot Bar, and Leilani’s On The Beach offers outdoor seating at its Beach Bar.
Yes. Hula Grill, Leilani’s On The Beach, and Monkeypod Kitchen by Merriman offer group dining. Please contact these restaurants for details.
PARKING & VALET
In the parking garage on the north side of Whalers Village, parking is $8 per hour, and validation is available with a minimum purchase at all Whalers Village stores and restaurants. The maximum parking fee is $50 per day. Limited complimentary beach parking is also available in the surface lot on the south side of the center.
Yes, there is paid parking in our parking deck and free beach access parking between the Westin and our property.
No.
Yes, there are charging stations in the parking deck.
No.
SECURITY
For security assistance, please call 808.857.5337. In addition, the security office Is located on the upper level across Leilan’s On The Beach and above Louis Vuitton.
For assistance with lost and found issues, and the security office is located on the upper level across Leilan’s On The Beach and above Louis Vuitton.
Yes. For assistance with Whalers Village safety escorts, please call security at 808.857.5337.
No, please contact Maui Police Department directly. Call 9-1-1 (emergencies) or (808) 244-6400 (non-emergency).
No, please contact Maui Department of Fire and Public Safety directly. Call 9-1-1 (emergencies) or (808) 244-6400 (non-emergency).
AMENITIES
No.
No.
(Just One) Lower Level, across Food Court; Main Level, between Martin & MacArthur and TravisMathew; Upper Level, between Hawaii Wildlife Discovery Center and Maui Escape Rooms.
No.
Lower Level, near Food Court; Main Level, near ABC Stores.
No.
Yes.
MALL FEEDBACK
Whalers Village management office is located on the upper level across Leilani’s On The Beach and above Louis Vuitton.
Info@WhalersVillage.com; (808) 661-4567.