Whalers Village FAQs
General Information
Whalers Village hours are Monday - Sunday: 9:30AM - 10PM
Department stores and restaurant hours may vary. Visit our directory for individual store and restaurant hours.
See the Whalers Village holiday and exception hours.
The phone number for Whalers Village is +1-808-661-4567.
The address for Whalers Village is 2435 Kaanapali Parkway, Lahaina, HI 96761. You can find directions to the mall here.
To access Whalers Village free WiFi, look for the WiFi network called “.WhalersVillageGuest” and enter in your email address.
You can view the map of Whalers Village on our interactive map page.
No, Whalers Village does not have special hours for mall walkers. Mall walkers are welcome whenever the mall is open.
Whalers Village does not allow pets in the mall with the exception of service animals.
All events within Whalers Village can be found on our Events page. From exciting events such as live performances and family-friendly entertainment, to in-store demos and classes, we're always offering fun experiences for our guests.
All job openings at Whalers Village can be found on our Jobs page. You will find a list of available positions at the mall with descriptions of the job and its requirements, as well as information on how to apply.
Parking & Valet
Additional information on parking at Whalers Village can be found on the Whalers Village Parking page. The entrance to the parking garage is located on Ka`anapali Parkway.
Up to 3 hours of complimentary parking is available with validation at Whalers Village. We also offer over 500 parking spaces at a rate of $3 per half hour.
No, Whalers Village does not offer valet parking.
Yes, the third floor of the parking garage is the designated employee parking area at Whalers Village.
Restrooms & Lounges
Whalers Village bathrooms are located at:
Lower Level: Near Keani Jewelry
Main Level: Near Roxy
Whalers Village has family restrooms near the main entrance to Hula Grill, behind the store Lost on Maui.
General seating areas at Whalers Village are located throughout the property. Most seating is available in the lower courtyard.
Security
The Whalers Village security office is in the management office area above Louis Vuitton. You can contact mall security by calling 808.446.1032.
Call Whalers Village Security at 808.446.1032 for information about the mall’s lost and found.
Amenities
Whalers Village does not offer wheelchair or electric wheelchair rentals at this time.
Whalers Village does not offer stroller or double stroller rentals at this time.
Yes, Whalers Village has a children’s play area that includes a splash pad and climbing structure.
Whalers Village has elevators located in the center courtyard and in the parking structure.
Whalers Village offers two ATM locations:
- Lower Level: near the food court
- Main Level: near ABC Stores
Stores & Dining Options
See a full list of Whalers Village stores, restaurants and eateries in our Directory.
Whalers Village offers a range of full service and quick service restaurants, as well as snacking and drinking options. See the full selection on our Dining page.
Coupons, sales, and deals for Whalers Village stores can be found on our Sales page.
Mall Feedback
Submit feedback for Whalers Village by clicking the "Feedback" button in the footer of this website.
To give feedback to an actual store at Whalers Village, we recommend contacting the specific retailer.
